Frequently Asked Questions

Unless otherwise stated, all of our jewelry is made using solid 14 karat gold. The number of karats indicates how much of the total piece is pure gold (24 karat pieces are 100% gold, while 14 karat pieces are 14/24 karats, or 58.3% gold.  The remaining percentage is made up of alloys, added to enhance the strength, durability, and hardness of naturally soft gold. We consciously decided to focus on 14 karat pieces as we believe they provide the best price to quality value, but if you're looking for varying karat types for our jewelry reach out to us and we can check if we have it! 

We know our products will make you look good, but we want you to feel good about them too! If you're not satisifed with your purchase, let us know and we'll find a way to make it right. We offer a 7 day return policy on all of our products as long as they're in their original condition. In order to start your refund just send us an email at and we'll get the process started for you. Once your item has been processed, we'll issue a refund in the original form of payment less a $25 restocking and shipping fee for each shipment.

Most of our jewelry is made-to-order, which can take up to two weeks to make and ship, but we've been known to get most of our items delivered within 5 business days.

We have access to all types of golds and metals - if there's something you love but think you would love it even more in a different metal/color, let us know and we'd be happy to check if we can get it made for you!

Have a question? Need help finding that perfect piece of jewelry? Looking for a piece of jewelry but don't see it on our site? We'd love to hear from you! 

Call/Text: (831) 244-0830.

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